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GLOBAL TELEMETRY & OPERATIONS DISPATCH

Contact Us

Connect with broadcast system architects, ST 2110 migration specialists, and round-the-clock technical dispatch. We ensure uninterrupted signal routing and ultra-low latency infrastructure worldwide.

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NOC STATUS
100% OPERATIONAL
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PRIORITY LEVEL 1

Emergency Incident Protocol

In case of emergency, please email us with urgent incident details immediately so we can prioritize your broadcast critical request and activate direct telemetry intervention.

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Technical Support & 24/7 Operations

Live routing automation, ST 2110 stream diagnosis & encoder monitoring.

Email: [email protected]
Hours: Mon–Fri, 8:00–18:00 CET (24/7 On-Call for SLA Holders)
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Sales & Enterprise Architecture

Custom PCR packages, cloud playout licensing, and hardware volume quotes.

Email: [email protected]
Hours: Mon–Fri, 10:00–18:00 CET
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General Information

Corporate partnerships, media inquiries, and career opportunities.

Email: [email protected]
Response: Typically within 4 business hours
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Direct Phone & Engineering Intercom

EUROPE HQ DISPATCH
+49 (0) 89 4423 8900
AMERICAS RELAY LINE
+1 (888) 933-2677
ZEDCORP PRIMARY NOC – FRANKFURT ZONE A-04

Engineering Dispatch Inquiry

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Provide your infrastructure requirements or technical challenges below. Our engineers review and route tickets based on SMPTE ST 2110, NDI, or SDI parameters.

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Click to upload schematics or drag and drop

PDF, DWG, Visio, or DOCX up to 35MB per file

GLOBAL POINT-OF-PRESENCE HUBS

Integrated Broadcast Network Reach

Frankfurt (FRA-01) New York (NYC-02) Singapore (SIN-01)

Primary Routing Node: FRA1-MAIN | Latency Target: < 4.2ms Glass-to-Glass